Listening with Purpose, Communicating with Impact

What you'll do

'The single biggest problem in communication is the illusion that it has taken place.' This quote from George Bernard Shaw still describes the fundamental problem with the current state of day to day communication. Your work with colleagues, managers, vendors, customers and suppliers requires you to able to communicate effectively, yet communication has never been more difficult. We have to contend with all of the various generational differences

...

'The single biggest problem in communication is the illusion that it has taken place.' This quote from George Bernard Shaw still describes the fundamental problem with the current state of day to day communication. Your work with colleagues, managers, vendors, customers and suppliers requires you to able to communicate effectively, yet communication has never been more difficult. We have to contend with all of the various generational differences in communication styles among many other roadblocks. This communication skills keynote will help your audience be more effective communicators.

In this highly interactive and fun session, Laurie Brown will provide tools and techniques to help your group build rapport, trust, and dynamic listening skills to become effective communicators.

  • Learning Outcomes.

  • Understand your personal communication style.

  • Build relationships based on trust and respect.

  • Apply the appropriate form of communication for the appropriate task.

  • Demonstrate effective use of key communication techniques, including active listening and effective questioning.

  • Communicate successfully up, down, and across organizations.

  • Explore how to communicate with difficult people.

We will customize this session to address what your team wants and needs.


What you'll need

No material needed

Up to 50 participants


Activity presentation video

Laurie

Meet your activity host, Laurie

Identity verified

Laurie’s high content, fun and collaborative approach make her a perfect choice for anyone who wants to learn new strategies to be influential and persuasive.

A key asset that Laurie brings to her work is her range and depth of experience. She has an international clientele, having worked in the Middle East, Southeast Asia, Latin America, Europe, United Kingdom, Japan, Australia, and throughout the United States and Canada. Laurie has worked wit

...

Laurie’s high content, fun and collaborative approach make her a perfect choice for anyone who wants to learn new strategies to be influential and persuasive.

A key asset that Laurie brings to her work is her range and depth of experience. She has an international clientele, having worked in the Middle East, Southeast Asia, Latin America, Europe, United Kingdom, Japan, Australia, and throughout the United States and Canada. Laurie has worked with culturally diverse audiences at all corporate levels, and her clients have included Fortune 500 companies, government agencies and small family-owned businesses.

Laurie is passionate about providing engaging programs that make a difference. She is the author of The Greet Your Customer Manual, The Teleprompter Manual and Brand-aid.


Top Quality.
Guaranteed

We are so sure about our quality experiences that we offer your money back if your team is not satisfied.

Cancellation policy:
Standard

Grace period: free cancellation within 24 hours of booking deposit or confirmation but no later than 48 hours prior to the event start time. After that, cancel at least 14 days prior to the event to receive full refund (minus booking fee).


5 (4)
De
Debbie

March 2021

Laurie’s thorough knowledge of the program content and her enthusiasm and genuine concern for each person in her audience, made her one of the most effective and sought-after trainers in the program.

RO
ROBERT

March 2021

Her energy and enthusiasm are infectious and she worked well with our employees.

Er
Eric

March 2021

I really appreciated your help on the last day of set up. With so much to do, another set of hands made a lot of difference. It was definitely above and beyond!

Jo
Johannes

March 2021

I could see substantial improvements in the presentation skills of most team members. Some of them came out of the training with surprising improvements.


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